Cancellation & Refunds Policy
Clear and transparent policies for subscription cancellations and refunds
Last updated: January 2025
Subscription Cancellation
You have full control over your subscription and may cancel at any time through your account dashboard. The cancellation process is simple, instant, and doesn't require contacting support.
What happens after cancellation:
- •Your subscription remains active until the end of the current billing period
- •Continued access to all premium features until expiration
- •No additional charges after the current billing cycle
- •Ability to reactivate your subscription at any time without penalties
14-Day Money-Back Guarantee
We stand behind the quality of our service. All new subscriptions come with a 14-day money-back guarantee, allowing you to try WordSmith AGI risk-free.
Eligibility Requirements:
How to Request: Contact our support team atcontact.wordsmithagi@gmail.com with your order details and reason for refund.
Refund Processing Time
Once your refund request is approved, we process it promptly. The timeline is as follows:
Approval: 1-2 business days
Review of refund request
Processing: 5-10 business days
Refund issued to original payment method
Bank Processing: Varies
Depends on your payment provider
Non-Refundable Items
For transparency, the following items and circumstances are not eligible for refunds:
One-time Credit Purchases
Additional generation credits are final sale
Subscription Renewals
Only initial subscriptions eligible, not subsequent renewals
Generated Content
Services already rendered or content already created
Policy Violations
Accounts terminated for Terms of Service violations
Questions or Concerns?
If you have any questions about our cancellation and refund policy, or need assistance with a cancellation or refund request, our support team is here to help.
Email Support
contact.wordsmithagi@gmail.comResponse Time
Within 24 hours